Value of Process Driven Management

Question of the Day - Productivity

“Our leadership team is about to launch an evaluation of implementing an enterprise performance system from the perspective of business process management. We think delivering ultimate value to customers is dependent on advancing the effort to define, improve and manage the end-to-end, enterprise processes. We understand side benefits include gaining clarity on strategic direction, achieving better alignment, and installing more operating discipline. Your thoughts?”

Process Driven Management

Business Process Management (BPM) is a systematic methodology that helps an organization make significant advances in the way its business processes operate. Our position is it is a significantly underused productivity enhancement tool. It focuses on eliminating waste and bureaucracy. It provides a system that aids in simplifying, clarifying, and streamlining your operations, while ensuring that both your internal and external customers receive the kind of output they really want. The main objective is to ensure that the organization has business processes that:

• Eliminate errors

• Minimize delays

• Maximize the use of assets

• Promote understanding

• Coordination between functional silos

• Are easy to use 

• Are customer friendly

• Are adaptable to customers’ changing needs

• Provide the organization with a competitive advantage

• Reduce excess head count

What do most companies want? In a word, they want results. This means increased revenues and higher earnings. But while you can target improved results, you can’t manage results. You can only manage the clusters of activities, often called business processes, and sometimes capabilities, that are most likely to produce the desired results. That’s why implementing process management practices throughout the organization is the best method by which organizations can produce the desired results.

The Academy of Family Business (AFB) offers executive development that addresses the why, what, and how of business best practices. In fact, AFB has developed a PRIME leadership model comprised of 12 core best leadership practices to achieve exceptional business results on a predictable basis. If you’re interested in learning more, email info@myAFB.org and we will send you a report outlining what this performance model has achieved with hundreds of businesses.

Have a question you would like answered? Email us: info@myAFB.org.